Terms of Use

1. Use Of The Site

The Site is offered as a free information service for families and is directed solely at those who access the Site from the United Kingdom and Northern Ireland.

Whilst we use reasonable efforts to include accurate and up to date information on the Site, errors may occur. We cannot give any warranty or representation as to the accuracy of the information, and do not accept responsibility for errors or omissions or for any action or decisions based on the information.

Your use of the Site is at your risk. As each family's circumstances are different, action should not be taken without obtaining specific advice. The information and materials provided on the Site are of a general nature only and cannot be regarded as constituting advice or recommendations (professional or otherwise). We do not accept any liability for any direct, indirect, special or consequential losses or damages of whatever nature, including, but not limited to loss of anticipated savings, revenues, data, goodwill or contracts resulting from whatever cause.

We exclude all warranties, express or implied, relating to the information and materials on the Site to the fullest extent permitted by law.

Nothing in these Terms of Use excludes our liability for death or personal injury resulting from our negligence.

2. Links

Hypertext links are links by which visitors can move from one web site to another or from one page to another within the same web site. Deep links are hypertext links which take visitors into a particular page on a web site whilst bypassing the homepage of that web site. The Site contains hypertext links to third parties' web sites. Any hypertext links between our web site and any third party web site are provided for your convenience only and we accept no liability whatsoever for the contents of any such third party web site. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of third party web site material causing any damage, costs, injury or loss of any kind.

You agree that you will not create any hypertext links between the Site and any other web site without our prior written consent.

3. Trade Marks, Logos and Service Marks

The trade marks, logos and service marks (collectively "the Trade Marks") displayed on the Site (whether registered or unregistered) are and shall remain the property of their respective owners. Nothing contained on the Site shall be construed as granting any licence or right to use any Trade Mark displayed on the Site without the prior written consent of the relevant Trade Mark owner. Your misuse or infringement of any of the Trade Marks displayed on the Site is strictly prohibited.

4. Viruses

Whilst we try to keep our anti-virus software up-to-date we do not warrant that the Site, its servers, downloadable files or email which may be sent by us, are free from viruses or other harmful components.

You must not:

5. Feedback and Complaints

Any queries, feedback or comments you may have about the Site should be submitted by emailing us at info@stepsahead.co.uk or writing to Steps Ahead, Bradley Road, Trowbridge, Wiltshire BA14 0RG.

6. Privacy Policy

Any personal information we collect from you shall only be used in accordance with our Privacy Policy, a copy of which can be viewed by clicking on the "Legal Notices" link on the homepage of the Site.

7. Connection and Charges

You are responsible for obtaining an appropriate connection with a telecommunications provider in order to access the Site. You shall be responsible for the costs of all charges you incur in accessing and using the Site.

8. Applying for Assistance

These Terms of Use apply only to your use of the Site. If you make an application to us for provision we will ask you to agree to be bound by the terms of a separate Data Protection Statement and other requirements relating to the application process.

9. General

We may amend these Terms of Use from time to time. If we make any substantial changes we will notify you by posting a notice on the Site's homepage. You are bound by any changes we make to these Terms of Use: you can view the current version of these Terms of Use at any time by clicking on the Legal Notices link on the homepage of the Site.

10. Copyright

The Site is owned by Steps Ahead. All content is protected by copyright and may not be used except as expressly provided in these Terms of Use without our prior written consent. We do not warrant or represent that your use of materials displayed on the Site will not infringe the rights of third parties.

Except where otherwise stated, you must not copy, adapt, download, exploit or otherwise use the information contained on the Site in any way, save for the purpose of enquiring about or requesting information relating to the type of assistance we are able to offer, making an application to us for assistance, or downloading and temporarily storing one or more of the pages of the Site for the purpose of viewing, for your personal use only, on a personal computer or terminal. For the avoidance of doubt you shall not be entitled to reproduce, permanently store, or retransmit any of the contents of the Site without our prior written consent.

If any of these Terms of Use are unenforceable it shall not affect the enforceability of the rest of them.

These Terms of Use shall be governed by and construed in accordance with English law and are subject to the exclusive jurisdiction of the English Courts.